How to Order
How we supply all our gear to our customers in Canada and the USA
The steps below will help clear up any questions you might have. As always, if you have any additional questions you can reach us at firstname.lastname@example.org
- Place your order at www.xtcfitness.ca: After you place your order online we process it at our headquarters in Mississauga, Ontario.
- Your gear typically ships from our Canadian Warehouse: 97% of orders ship from the XTC Fitness HQ in Mississauga, Ontario. However we work with a number of vendors who have locations throughout North America and we may choose to ship your goods from the closest warehouse to you. Why do we do this? We understand that shipping fees are no fun for anyone and therefore try to reduce costs to our customers by shipping goods from the closest destinations, this also reduces lead times and increase the rate at which we are able to offer new products.
- XTC Fitness makes it easier: The price paid at checkout is the final price. Once we charge your card we don't have access to it again.