Shipping Policy

Receiving a Shipment

We offer great shipping options to make your shopping experience with XTC Fitness more enjoyable and affordable!

The majority of items are shipped via FedEx Ground – as they are reliable and quick with diligent tracking. FedEx does have limitations of package weight and dimension, so XTC Fitness relies on other carriers who specialize in large freight, which can include using our Team and trucks. This will ensure your goods arrive in a timely and cost-efficient manner as we understand nobody likes to overpay for shipping. Customers will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active immediately with FedEx once generated (other service providers range from 24-48 hours).

Typically, orders are processed in 1-3 business days, transit times vary by destination and will often be shown when choosing a shipment option.   **This timeframe is ONLY when the goods are in transit – ensure you include 1-3 business days for processing.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

For large shipments weighing more than 150lbs or if shipping rates are not generated, please contact our team, and we will provide you with an accurate shipping rate and estimated time of arrival (ETA).

XTC Gear manufactured goods, custom-made goods, and speciality-order items are subject to additional lead times. XTC Fitness offer many unique products not often available in Canada or that are made to order by XTC Gear and other vendors. In order to provide the most competitive prices, we consolidate orders received for special order items. Therefore, this may add additional lead time and XTC Fitness will contact you with estimated shipping times.

Where does XTC Fitness ship?

XTC Fitness ships a majority of goods from our warehouse located in Mississauga, Ontario. We do work closely with all of our vendors who offer drop shipping services to help us reduce the cost of shipping and increase the efficiency of our customers receiving their goods. Many of our suppliers have multiple warehouses providing us greater flexibility to get you the desired items at the most competitive prices. We only ship within Canada and the USA.