Returns & Replacements
Items purchased in-store or online can be returned within 7 days from the date goods are received, goods must be in sealed boxes and unopened. Weights, Dumbbells, and kettlebells are final sale. Shipping is the responsibility of the buyer and is non-refundable, this includes the original shipping charges. XTC Fitness stands behind the brands and products sold in-store and online and will provide a full refund or exchange at the customer's request. Exception for product deemed defective by our team or any contracted service technician will be replaced. We pride ourselves in carrying quality products manufactured by reputable vendors and will ensure that all new and refurbished products are delivered in proper working order. XTC Fitness may make exception for exchange of product of equal or greater value in original, unopened packaging. For hygienic purposes and safety reasons some items that have been opened and used may not be eligible for returns or exchanges. Items shipped for free are refunded less the original cost of shipping the goods, unless otherwise specified.
Please note that actual product colour may vary from pictures displayed online.